Coaching in the Saudi Industrial Development Fund (SIDF) – Honourable mention in the 2021 ICF Middle East Prism Awards
Aref Al Mubarak carries his commitment to coaching and his country, into his work every day.
His work with the Saudi Industrial Development Fund (SIDF) developing a coaching culture, let to an honourable mention in the Middle East Prism Awards in 2021. He describes the award as an honour and ‘A dream come true’, for him personally as well as validating the value of coaching and ICF in Saudi Arabia.
‘I get a real sense of pride and joy, not only about what was done within the organisation, but to the wider coaching community in Saudi Arabia. It makes me feel that I am contributing in this whole game’, he says. He was also part of establishing the ICF Chapter in the Kingdom of Saudi Arabia in 2015.
‘Coaching in the region is pretty new and coaching in the government sector is even newer’, says Mr Al Mubarak. He considers this is the era when the government sector is paying more attention to coaching and it is a good time to ‘… start emphasising the benefits of coaching, what is the difference when we mentor or when we
coach and or when we do training’.
Coaching in SIDF
SIDF wanted to improve communication and its business and for Mr Al Mubarak that meant ‘… improving the relationships between teams, individuals, and departments’. In the case of SIDF, they created a 360-degree coaching culture including executive coaching, team coaching, a clinic for all employees to experience coaching, and training followed by coaching, with the aim of creating more leaders in the organisation.
Measures of success
Trust increased dramatically while Mr Al Mubarak and colleagues were working at SIDF. ‘After the coaching intervention, group coaching and individual coaching, we found that trust has increased by 69%. I thought that was remarkable. That was really a good measure of success in this area, especially during the pandemic’.
During the pandemic, the organisation implemented more group coaching and it was also when they introduced coaching clinics in different areas. To do this, Mr Al Mubarak worked with ICF accredited coaches and set up clinics where any employee could choose to have coaching in one of four areas; performance improvement, career development, leadership development and business. Every employee could see the CV of the coaches available to them and would simply sign up for one-to-one coaching. In three months they conducted 120 sessions.
‘When we offered coaching to the employees through the coaching clinics, I think that’s
when the coaching culture started to sprout. If we’re going to create a coaching culture,
then everybody has to experience it’.
Use the Prism Award application process as a measure. Mr Al Mubarak found the process of applying for the Middle East Prism Award allowed SIDF to highlight what it had achieved while implementing the coaching culture, and also on how to maintain it into the future.
‘It gave us clarity on what strategies we need’, he said. ‘As well as the Trust index, it helped us to see how many sessions we have conducted, the feedback that we received from employees and to draw some kind of a plan and strategy to sustain this culture’.
Appeal to the leadership qualities in the people you’re talking to.
He said leaders want to look at how they can enhance trust and empower others. ‘If we tell leaders what creating a coaching culture can do for them, I don’t think they would hesitate for one second. Every leader wants to create leaders; every leader wants to focus on strategy, focus on what’s the best they can do’.
Tips for coaches working with an organisation.
Mr Al Mubarak suggests that as a coach, to not talk to leaders in organisations about creating a coaching culture, but instead to highlight the benefits for the organisation. ‘Talk about creating independency, talk about creativity and organisation and talk about how can we transform minds from socialised minds, to self-authoring minds to self-transforming minds i ’, he says.
He also suggests meeting the organisation where it is at. ‘We always say in coaching, meet them where they are. Walk them slowly and see what is the
speed? What is the rhythm and what is the pace? We don’t need to have a quantum leap in an organisation. Instead, see when they are ready to create a coaching culture, which will happen organically if they see the benefit of coaching’.
Mr Al Mubarak’s focus was on developing leadership skills in the SIDF workforce and he says, ‘coaching is the right tool to improve the empowerment of people and to engage them in the decision making on a day-to-day operation.’
Let people grow and be empowered.
Another tip Mr Al Mubarak offers is to work with people’s natural inclination of not liking to be told what to do. ‘When we hire people, we hire them for their skills, knowledge and experiences. If I instruct them what to do, what am I gaining? I’m not gaining anything. When we allow people to bring out their best, to bring out their talent, they bring out their hidden potential’, he says.
‘We’re moving into an era where people like to have their autonomy, like to have their say about what they do. Creating a coaching culture is actually an empowerment for all employees, to enhance the performance, to give them that sense of autonomy, so they’re more confident in pitching and
Found his niche
On a personal level, Mr Al Mubarak has found his niche. ‘I find coaching is really what I want to do for the rest of my life, the thing I am really passionate about. For me, it’s about how to bring awareness to the individual and to the organisation’.
He hopes that receiving the honourable mention will act as an inspiration for other coaches and encourage them to get the support they need.
‘My advice for all coaches is, if you’re going to create a coaching culture, come equipped; have a mentor, have a supervisor, work on your CCEUs, don’t wait till the last minute because your continuous education will really help the organisation as you go along with them. Having a supervisor will really help you to skill yourself as a coach and as a human being, and is going to reflect on whatever you create in the organisation’, says Al Mubarak.
He also lays down a challenge for organisations and coaches wishing to create a coaching culture. ‘Be courageous enough to create that coaching culture and for coaches, be courageous enough to nominate those organisations you have coached’.
‘You have no idea how much impact you’ve had’, unless you go through the whole process of applying for a Prism Award.
i Kegan, R., & Lahey, L. L. (2009). Immunity to change: How to overcome it and unlock potential
in yourself and your organization.
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