Resolve Team Conflict and Improve Performance

Team dysfunction is a key source of the Leader’s and HR professional’s worry. In multicultural teams where misunderstanding and miscommunication can lead to a lack of collaboration, conflict, either spoken or unspoken, can often get in the way of high performance.

In this workshop, you will learn to:
• Understand how “toxic” communication and conflict are obstructing high performance.
• Be able to see and name the communication toxins in your team and organization.
• Learn how to facilitate a Communication & Conflict Protocol that defines the rules of the road for teams during times of miscommunication and conflict.