- 13 Jun 24
Resolutionizing™ Conflict – 6 CCEs in Core Competencies
This course is a deep dive on conflict methodologies starting with the definition of conflict, types and sources as well as ways to revolutionize your clients’ conflict resolution techniques.
Conflict is defined as any situation in which incompatible goals, attitudes, emotions, or behaviors lead to a disagreement or opposition between two or more individuals. Examine conflict as two types defined as functional and dysfunctional. Functional conflict results in positive benefits to individuals, a group, or the organization. This type of good conflict can raise awareness of important issues so that they can be addressed. Good conflict carries the potential to be a win-win.
Dysfunctional conflict, on the other hand, can damage group cohesion, promote hostilities among those involved, and create an overall negative experience for all associated with the situation. Examine conflict as two sources defined as internal and external.
June 11-13, 2024, 12-2 PM EST
December 3-5, 2024, 8-10 AM EST
This is a 3 day 2 hour 6 CCE group webinar course for $450 that is also available on demand. Register at
https://attendee.gototraining.com/33lj6/catalog/4930404006863072256?tz=America/New_York
Can’t make the group webinar schedule? Take this course for $595 on demand - 6 CCEs register at http://www.elevargroup.com/courses/on-demand-courses/
CC : 6 RD :