- 13 Apr 23
Resolutionizing Conflict – 6 CCEs in Core Competencies
This course is a deep dive on conflict methodologies starting with the definition of conflict, types and sources as well as ways to revolutionize your clients’ conflict resolution techniques.
Conflict is defined as any situation in which incompatible goals, attitudes, emotions, or behaviors lead to a disagreement or opposition between two or more individuals. Examine conflict as two types defined as functional and dysfunctional. Functional conflict results in positive benefits to individuals, a group, or the organization. This type of good conflict can raise awareness of important issues so that they can be addressed. Good conflict carries the potential to be a win-win.
Dysfunctional conflict, on the other hand, can damage group cohesion, promote hostilities among those involved, and create an overall negative experience for all associated with the situation. Examine conflict as two sources defined as internal and external.
$450 group webinar, $595 on demand
2 group webinars for 2023
April 11-13, 2023, 12-2 PM EST
December 19-21, 2023, 7-9 PM EST
Conflict is defined as any situation in which incompatible goals, attitudes, emotions, or behaviors lead to a disagreement or opposition between two or more individuals. Examine conflict as two types defined as functional and dysfunctional. Functional conflict results in positive benefits to individuals, a group, or the organization. This type of good conflict can raise awareness of important issues so that they can be addressed. Good conflict carries the potential to be a win-win.
Dysfunctional conflict, on the other hand, can damage group cohesion, promote hostilities among those involved, and create an overall negative experience for all associated with the situation. Examine conflict as two sources defined as internal and external.
CC : 6 RD : 0
