“What Great Leaders Do in Difficult Conversations: A Neuroscience Approach”

What does your brain do when a conversation gets hard — and what does that mean for how you lead?

Join ICF PCC Executive Coach Mehreen Ovais for a 60-minute masterclass on the neuroscience behind difficult conversations — why well-intentioned feedback triggers defensiveness, and how great leaders shape the emotional climate before the words even land.

You’ll walk away with practical tools to regulate your own responses under pressure, create psychological safety in high-stakes moments, and shift from telling and fixing to guiding and enabling real ownership.