EQ at Work: From Individual Insight to Organizational Impact

Emotional intelligence is widely recognized as essential to effective leadership, but what does it look like when it is integrated into the everyday work of a complex, fast-moving organization, and how can coaches help clients build it in a durable, repeatable way?

Drawing from her experience as a finance and strategy leader at Amazon, a workshop facilitator, and an ICF-PCC coach through her practice, Compounding Leadership, Shruti Rustagi will offer a practitioner’s view of bringing emotional intelligence into the workplace. The session is anchored in her four-pillar framework, curiosity, openness, adaptive resilience, and empathy, which Shruti developed through her work with middle managers and functional leaders navigating organizational change. She will also introduce the “mindset pivot,” drawn from her book Fearless Productivity: the deliberate, practiced shift from a reactive default pattern to a more intentional one, where insight often becomes behavior change.