Emotional Skills & Competencies (ESaC)

Based on Dr Ekman’s research you will work through the emotional timeline from trigger… to impulse… to action to understand the challenges and skills around emotional awareness and then learn powerful techniques to overcome these challenges and increase your emotional competence.
This course will develop your people reading skills and enable you to see and hear true emotions in others – A vital skill for developing and maintaining successful, and meaningful relationships.
During this training, you will learn how to read the verbal and nonverbal behaviours of others. This will include the decoding of facial expressions, plus the other four key communication channels that tell us what others are really thinking and feeling. These are, a person’s Body Language, their Voice, the Verbal Communication Style, and the Verbal content or the words they use. You will practice and hone your new skills in a safe environment with a Paul Ekman International Approved Trainer.