What AI Can’t Do: The Case for Human Skills

As AI continues to reshape the workplace, coaches are finding themselves at the intersection of technological disruption and human development. Clients are navigating uncertainty, career transitions, shifting workplace expectations, and questions about their future relevance in a rapidly changing world. At the same time, coaches are exploring how AI may influence the future of coaching itself.

In this engaging and thought-provoking session, Erika Parker Price, ACC, draws on her experience as a former Microsoft leader, coach, and Positive Intelligence® practitioner to explore what remains uniquely human in an increasingly AI-enabled world. Together, we will examine the human capacities that AI cannot replicate—self-awareness, emotional intelligence, empathy, judgment, meaning-making, creativity, and authentic connection—and why these skills are becoming even more essential for coaches and clients alike.