The Difficult Conversations Toolkit

Every professional has a conversation they keep postponing – giving tough feedback, pushing back on unrealistic deadlines, addressing credit-taking, or saying no to a boundary-crossing request. These conversations feel risky, so we delay or hope the issue resolves itself. It rarely does, and the longer we wait, the harder it becomes.

In this interactive workshop, I provide a practical toolkit to prepare, structure, and deliver difficult workplace conversations with clarity and confidence, using a coaching-informed approach. This is hands-on: you’ll work through realistic scenarios and practice in real time, so you leave not just knowing what to do, but having done it.

Learning Objectives:
– Recognize avoidance patterns and their impact.
– Apply a step-by-step conversation framework.
– Start conversations with clear, constructive scripts.
– Manage emotions with coaching and active listening tools.
– Commit to one conversation with a clear action plan.